News

We unearth the latest news, tips, tricks, and insights from the best marketers from Canada and around the world, and share pertinent industry news.

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Canada Poised to Become the World Leader in Indigenous Tourism

In a groundbreaking initiative, leaders in the tourism industry are coming together to support the Indigenous Tourism Association of Canada's (ITAC) vision of making Canada the world's leading Indigenous destination by 2030. This ambitious endeavor, known as the Indigenous Tourism Destination Fund (ITDF), has the potential to be a game changer for Indigenous tourism in Canada and serve as a global model for Indigenous tourism development.

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The Streaming Revolution: A Marketer's Guide to the Changing Landscape

Canadians are changing the way they are consuming media, and it’s up to marketers to stay on the ball to ensure their products and services are being shared to the right audience on the right devices. Roku recently released its Video-on-Demand Evolution 2024 study which details the increasing shift of Canadian consumers from cable TV to streaming services, the unique opportunities advertisers have with streaming services such as Roku, and predictions about streaming in years to come.

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Customer Centricity and Measuring Success with Agility

The long-running organizational fights about who owns the customer or the customer experience are almost always a significant waste of time, energy, and money.

While we look to overcome silos, fragmented experiences, data accessibility, dark zones, and competing priorities, claims of ownership never get us ahead.

From experience, it equals in-fighting and digging in heels. It's counterproductive and stifles attempts to create real holistic experiences, wasting calories wrestling for control, which only prevents getting better at delivering it.

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