Rethinking the Run for the Border: Why U.S. Business Travel Is Losing Canadian Marketers
Once a regular part of the Canadian marketer’s calendar, cross-border travel to the U.S. is facing growing hesitation, and not just for vacationers.
Business travellers across Canada are rethinking the value, comfort, and even safety of heading south for conferences, networking, and deal-making. This trend is not just anecdotal. Attendance is declining, anxiety is rising, and U.S. destinations are responding with marketing campaigns designed to win back our trust.
So, what’s changed?
A Cooling Climate for Canadian Travellers
More Canadian professionals are starting to reconsider business trips to the United States. With growing concerns about border delays, shifting political dynamics, and an overall sense of unpredictability, cross-border travel is no longer the default choice it once was.
CBC News reports that attendance at major conferences has dipped, with some professionals choosing to skip events entirely. For many, the added stress and uncertainty at the border outweigh the value of attending in person. That time and energy is increasingly being redirected toward domestic opportunities, ones that feel more predictable and productive.
California Launches a Comeback
In response, some states are investing in targeted campaigns to lure Canadians back. California recently launched a new push focused on reclaiming its image among Canadian travellers. With warmer messaging and culture-driven visuals, the campaign aims to soften the narrative and remind Canadians of the state’s long-standing tourism ties.
It’s a signal that U.S. destinations are starting to realize: they have to market to Canadians differently now, with empathy, clarity, and trust at the core.
What This Means for Canadian Marketers
For Canadian marketers, this shift offers both challenges and opportunities:
Conference strategies are evolving. Brands may look to host or prioritize events within Canada or consider locations with less travel friction.
Event marketers need to address travel uncertainty head-on, offering clear guidance and reassurance to Canadian audiences.
Domestic campaigns may gain traction as companies redirect budgets toward Canada-based partnerships, meetups, and experiences.
Tourism marketing is getting political, and brands that don’t acknowledge the bigger narrative risk missing the mark.
More Than a Tourism Story
While this may seem like a travel issue on the surface, it’s deeply connected to marketing strategy, brand trust, and audience engagement. For Canadian marketers navigating cross-border work, understanding how travel sentiment shapes brand perception is more essential than ever.
As political tensions and economic policy shifts continue to shape how Canadians feel about U.S. travel, the big question becomes:
How do we build campaigns that restore confidence, not just bookings?
